Microsoft dubs the first stage 'expired,' but it could just as well be called 'grace period' since everything works as if the customer's payments remain up to date. 1-30 days after subscription ends: Expired And for good measure, here's how to salvage a canceled subscription and get back in Microsoft's good graces.
Here are the stages of an Office 365 breakup. Instead, Microsoft steps a customer through a three-stage process that gradually decreases both employee and administrator access, but for months leaves the door open to a renewal. When a business misses an Office 365 payment, or cancels the service, the applications and data don't immediately disappear. And like other subscriptions - think newspapers (remember them?) or an online storage service - missing a payment doesn't immediately mean you're cut off.īecause it's less expensive to retain a current subscriber than find a new subscriber as a replacement, providers will go to great lengths to keep customers on the rolls. For assistance with Microsoft Office, visit the Office 365 Training. Microsoft's pay-as-you-go Office 365 is, first and foremost, a subscription. If you have received a closure notice about losing your Microsoft Office account.
